"Incidental anger--anger triggered by a prior, unrelated experience that, from an objective perspective, should not influence our current judgments or decisions--can sidetrack our decisions by making us unreceptive to what others have to say...... It seems that incidental anger can increase the appeal of criticizing others and their ideas....
"The next time you feel angry, for whatever reason, you might try to avoid tasks such as evaluating the contributions of team members or providing performance feedback to colleagues to employees.
"...choose to evaluate ideas when we are most capable of doing so objectively and thoroughly."
-Sidetracked by Francesca Gino, Pg 47-49
No comments:
Post a Comment